Enrow gives two answers for an email: valid or invalid. Valid means you can send to it. Invalid means Enrow could not confirm it, and we advise you not to send to it. Catch-all addresses get one of these two answers too. For phone numbers, the result is found or not found.
The results you see in the app
Email valid: in the Email Finder, Enrow found the person's email and verified it. In the Email Verifier, Enrow confirmed that the address can receive email.
Not found (Email Finder): Enrow found no valid email for this person. No credit is used.
Invalid (Email Verifier): Enrow could not confirm that the address can receive email.
Phone found or Phone not found (Phone Finder).
Done: a file is finished.
In your exported files, the Processed column shows the result of each row: valid or invalid for emails, found or not found for phone numbers.
Emails found by Enrow are already verified
Every email that the Email Finder gives you is verified at the time of the search. You don't need to check it again with the Email Verifier or with another tool.
Catch-all addresses
Some domains accept mail for any address, whether the mailbox exists or not. They are called catch-all domains. Many tools answer "risky", "unknown" or "catch-all" for these addresses and leave the decision to you.
Enrow runs deeper checks on catch-all domains and gives you a clear answer: valid or invalid. This is included in every search and every verification, at no extra cost. It is also why another verifier can say "catch-all" or "risky" where Enrow says valid or invalid.
What invalid means
Invalid does not always mean that the mailbox doesn't exist. It means Enrow could not confirm that it can receive email. The address may be badly written or temporary, its domain may not receive email, the mail server may refuse it, or no reliable answer could be obtained. In all these cases, don't send to it.
When in doubt, Enrow prefers to answer invalid. You may miss a few good addresses, but you avoid bounces.
What valid means, and what it doesn't
A result describes the address at the time of the check. An address stops working when its owner leaves the company. If your list is a few months old, verify it again before your next campaign.
Valid means that the address can receive email. It doesn't prove that someone reads it, or that your message will land in the main inbox. That also depends on how you send and what you write.
Valid makes a bounce unlikely, not impossible. If you get bounces, see Bounced emails or wrong phone numbers: what to do.
Why two checks can give different results
Each check is done live, with the mail server of the domain. Its answer can change from one check to the next, especially on catch-all domains. So the same address can be valid today and invalid next month, or the other way around.
A person can also have several valid addresses, for example [email protected] and [email protected]. Another tool may find a different address that is also valid.
No email is sent
Neither the Email Verifier nor the Email Finder sends anything to the person. Enrow checks the address with the mail server and stops before any message is sent.
Personal addresses
The Email Finder only returns professional addresses. The Email Verifier can check a personal address (Gmail, Yahoo…), but it often comes back invalid.