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Join, leave or delete a team

Accept an invitation or ask to join your company's team, leave a team, or delete a team as its owner.

Written by Thomas Lucy

To join a team, accept the invitation you receive, or click Ask to join on the Team page. To leave, click Leave Team on the Team page. Only the owner can delete a team, after removing all its members.

Join a team

With an invitation. You receive the invitation by email, and in the bell at the top of the app. Click Accept to join the team, or Decline. If you decline, the team will need to invite you again.

Without an invitation. If your company's email domain already has a team on Enrow, the Team page tells you. Click Ask to join. A team admin must accept your request.

What happens to your credits when you join

  • Your personal credits move to the team pool.

  • If you have your own subscription, it keeps being billed, and its renewals add credits to the team pool. Your Billing page then shows "Billing managed by your team": you can't pause or cancel your subscription from the app while you're in the team. To pause it, leave the team, or contact support.

Once you're in the team, the Team page shows My Team Dashboard: your role, your monthly quota, the credits used this month, the credits left and your API access. To change your quota or permissions, contact a team admin.

Leave a team

  1. Go to Team in the left menu.

  2. Click Leave Team, then confirm.

You lose access to the team's credits and shared lists. The lists stay with the team. The credits you brought when you joined come back to your personal account.

Delete a team (owner only)

  1. Remove all the members first. See Invite members and manage roles.

  2. On the Team page, click Delete Team in the Danger Zone, then confirm.

What happens:

  • The team's remaining credits come back to the owner's personal account.

  • The team analytics are no longer available.

  • This can't be undone.

Give the team to a new owner

The owner role can't be given to another member in the app. If the owner leaves your company, contact support. Support can change the email address of the owner's account to the new owner's address. See Change the email address of your account.

Delete your Enrow account

You can't delete your account while you're on a team. Leave the team first, or delete it if you're the owner. See Delete your account (and cancel a deletion).

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